Frequently Asked Questions
What are your primary services?
Licensing – Mattar Consulting offers the correct solution in software for each business need or industry that is covered by our partnerships.
Services -This role includes assisting customer in understanding the use of the software and if needed implementation and training.
What other services do you offer?
Endpoint Security
IT Consulting
Cloud Services for Desktops
Document Management
Electronic Document Sign
What business problems do you solve?
By leading with IT strategy and compliance guidance, Mattar Consulting fills two major gaps in the IT provider industry. This expertise helps clients:
- Save time, money, and increase profitability.
- Reduce employee frustration and improve team morale.
- Solidify defenses against data breaches, ransomware attacks, and legal exposure.
- Better designs and project executions
What are your core services?
Core Services are fixed, baseline foundational resources included in every Fully Managed IT Service Level Agreement.
- Licensing budgeting, planning, and consulting services with account reviews and IT roadmaps to advance your digital transformation.
- Modern work applications for Office desktops
- Design software solutions for every industry
- Document management integrated with office applications
- Software for electronic sign thru workflows
- Procurement Services – Mattar Consulting sources products exclusively from authorized distributors and recommends business-class solutions. We also identify configuration options, ensure proper registration, manage licensing and warranties, and guarantee that all products are genuine.
How are you different?
Mattar Consulting selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.
Mattar Consulting creates and maintains powerful recommendations by engaging and advising our clients with the support of our partners.
Each customer of Mattar Consulting can trust our years in the market and the experience, also with high moral values to preserve our reputation and also our customer integrity.
How do you maximize responsiveness?
Mattar Consulting is responsive by design. We partner with organizations that appreciate the value of following a standards-based approach to inform the architecture and lifecycle management of their IT systems.
This alignment allows clients to enjoy business optimizing technology that doesn’t require constant, reactive, emergency intervention – so they have more time to focus on growing their business.
We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.
Our Service Level prioritizes client matters and response times are very important to us.
What is your industry focus?
Mattar Consulting works with operationally mature organizations mainly between 10 users to hundreds in the following verticals:
- Construction
- Architecture
- Engineering
- Manufacturing
- Education
- Distribution
- Banking
- Legal
- Finance
- Insurance
- Real Estate
- Healthcare